Shipping Policy

Shipping Policy main image Shipping Policy image

 Shipping Policy

Domestic Shipping Policy

Shipment processing time

Most orders are shipped by road freight (within Australia).  Shipping timeframes vary depending on shipping delivery location and availability of products.  In most cases, once the order is picked up by the courier, delivery arrives no later than 7-10 business days (within Australia).   If you have not received your order after this timeframe and have not heard from the courier regarding your delivery, please contact us via email at sales@kmakaero.com.au.

 

Orders are not shipped or delivered on weekends or public holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email.

 

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout. We are happy to combine shipping orders so if ordering multiple items - please contact us to confirm the combined shipping price is quoted prior to checkout.
 

Shipment method

Estimated delivery time

Shipment cost

Multiple couriers utilised

(dependant on parcel sizes)

Up to 10 business days for delivery

(once courier has picked up)

Calculated

Delivery delays can occasionally occur.

 

Shipment to P.O. boxes or APO/FPO addresses

Our courier carriers accept residential or business physical addresses for shipping only. NO shipping to PO Boxes.

Customs, Duties and Taxes

Kmak Aero Pty Ltd is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

Kmak Aero Pty Ltd is not liable for any products damaged or lost during shipping. All parcles must be inspected prior to signing for your item from the courier.  Any damages noted on delivery needs to be reported to us ASAP. A strict 7 day time limitation applies within which a damage indemnity claim may be made with the courier, even if acknowledged as damaged on proof of delivery.

Please save all packaging materials and damaged goods before contacting us to file a claim.

International Shipping Policy

We can ship internationally - please email us or send us a message on our Facebook page for a quote. Currently only orders shipped within Australia can be purchased via this website.